Privacy Policy

1. Information We Collect

We collect the following information when you register or use our services:

• Account information: Full name, email address, and password.
• Billing information: Payment method details (processed securely via third-party payment processors; we do not store card numbers).
• Usage data: Login timestamps, session duration, and workspace region selection.
• Support communications: Messages and information you submit via support tickets.
• Technical data: IP address, browser type, and device information collected automatically via cookies and analytics tools.

2. How We Use Your Information

• To provision and manage your Amazon WorkSpaces cloud desktop.
• To process payments and send billing notifications.
• To send service-related emails including support and account notifications.
• To verify your identity and prevent fraudulent use of the free trial.
• To respond to support tickets and customer inquiries.
• To improve our website and services using aggregated, anonymized analytics data.

3. Data Sharing

We do not sell your personal data. We share data only with:

• Amazon Web Services: To provision and operate your cloud desktop. AWS processes data under their own Privacy Notice.
• Payment processors: To handle billing transactions securely.
• Email service providers: To deliver transactional and notification emails.
• Legal authorities: When required by law or to protect our rights.

4. Data Security

Your workspace data is stored exclusively within Amazon Web Services data centers and is encrypted at rest using AES-256 encryption and in transit using TLS. We implement industry-standard security measures to protect your account information. However, no method of transmission over the internet is 100% secure.

5. Cookies & Analytics

We use Google Analytics (GA4) to understand how visitors use our website. This collects anonymized data such as page views, session duration, and geographic region. You can opt out via Google's opt-out tool. We also use essential cookies required for account sessions and security.

6. Data Retention

We retain your account data for as long as your account is active. Upon cancellation, your workspace data is securely deleted within 30 days. You may request immediate deletion by contacting us at privacy@workanyspace.com.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data.
• Correct inaccurate personal data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Data portability (EU/UK residents under GDPR).

To exercise any of these rights, contact us at privacy@workanyspace.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or requests, please contact:
WorkAnySpace.com
Email: privacy@workanyspace.com